With over 15 years experience in the industry, ‘Kirsty’ started her career as an interviewer, became a coder, then a research executive and eventually a senior research executive. But she lost her job and was out of work for 12 months. Divorced with an 18 year old son and unable to find work, she was very distressed. We gave her money to cover some of her debts so she could concentrate on the job search. “Everyone was very helpful, empathetic and supportive. No one made me feel embarrassed in any way about asking for help.”