About us
Passionate about our industry and our work, we are committed to offering support with respect, sensitivity and in total confidence.
Mission
Our mission is to provide financial relief, assistance and support to people from our industry, and to their dependents where appropriate, who are experiencing financial distress so they can get their lives back on track.
Aims and objectives
- To respond quickly and in some cases urgently but always sensitively to all requests for help we receive
- To ensure confidentiality of all applications to protect the identity of each individual applicant
Values
Respect and Confidentiality
We aim to treat everyone within MRBA, its network of supporters, and all those applicants who come to us for help, in a respectful and confidential way.
Empowerment
We empower front-line Case Managers to identify eligibility and then recommend to the Management Committee the type of help we should be providing and the amount of money required.
Caring, Compassion, Empathy
We aim to treat everyone we try to help in a caring, kind, compassionate way with empathy and sensitivity.
Generosity
We strive to be as generous with our time and financial support as we can be, while being mindful of our role as trustees of the charity’s finances.
Our structure
As a UK registered charity, MRBA has 6 Trustees and 3 co-opted Trustees. But early on it became obvious that applications for help could come from anyone in diverse circumstances and from anywhere across the UK. So the eventual solution was to set up a network of Case Managers in 1993 to provide assistance to people in their geographic locations.
We try to maintain the regional connection with applicants, but with most consultations now conducted by Zoom, the Case Manager who contacts you may be from a different part of the country.
Our history
MRBA has supported over 1,000 colleagues and given out more than £1million during the past 40+ years.
The Market Research Benevolent Association (MRBA) was established in 1977 by Bryan Bates, Gerard Goodhardt and Jennifer Bowen in response to an appeal to help the families of two Market Research Society (MRS) members who died suddenly. Totally independent, but supported by the MRS, the MRBA relies on the financial help, legacies and donations from the industry it was set up to support.
Annual general meeting & financial statements
The MRBA held its 48th Annual General Meeting on Tuesday 9th September 2025.
If you require a copy of previous years Reports and Accounts please contact us.